COVID19 ADVISORY INFORMATION
We want to reach out to all of our customers, suppliers, and industry colleagues and assure you that we are monitoring the COVID-19 Corona Virus situation closely. In an effort to help stem the spread of the virus we are following the NY State Executive Order to close until at least April 15th. We are pushing back all of our boat launching and regular operations until then and at which time we will reassess the situation and then advise you. We are working to ensure we meet the needs of our customers while at the same time provide for the health and safety of our customers and employees. We will continue closely monitoring the situation and utilize guidance from the CDC, WHO, and other government authorities. We may need to adjust our plans or operations further in the future as necessity dictates. We realize this health situation has already been very painful and disruptive to so many people across the globe and wanted to share the facts about what we're doing to support both our customers and employees.
In order to ensure our customers’ needs are continued to be supported, we have implemented specific steps as part of our business continuity plan. These steps include:
· In order to help minimize the potential spread of the virus and reduce the possibility of it affecting our facility, we are closing our offices to visitation and the marina mechanical shops to all non-essential visits or personnel until further notice.
· We have invested in and installed new technology that allows our office staff to work remotely and we will continue to conduct all normal business office functions on a regular daily basis. Phones, computers and email are all online, please feel free to call during normal business hours with any questions or concerns.
· We have been working closely with our partners and suppliers to make sure we have adequate spring supplies and that we are able to service our customers in normal fashion.
We expect that when we are able to fully open for the summer season, boating will provide a welcome relief for those of you that have remained close to home. At that time, we would also ask that you please observe all recommended health guidelines when coming to the Marina. Please do not come to the Marina if you have any symptoms whatsoever or have been in contact with someone that does.
As a small business proudly serving the local boating community, we know how critical the online tools we have instituted are in helping our customers maintain their boating goals while keeping themselves and their families safe and healthy during difficult and complex times like these. We certainly hope this all passes quickly and as the situation evolves, please know that we will do our very best to support our customers through this. We appreciate your continued support as we work together through this challenge. We will continue to communicate any changes to our level of service or capabilities to you via email and on our website. Please keep yourself, your families and your colleagues safe as we all navigate these dynamic circumstances.
Robert Bernstein, President
Nichols Yacht Yard, Inc.